SBI
Twice Amt Debited For Single Transaction Made

DEAR SIR/MADAM,

THIS IS TO INFORM YOU THAT I HAD PURCHASED MEDICINE FROM APOLLO PHARMACY BELGHORIA, KOLKATA-56 ON 21/11 OF Rs 505/- USING SBI DEBIT CARD ENDING 8388.ON CHECKING SBI ONLINE A/C I SAW THAT MY SAVINGS A/C HAS BEEN DEBITED TWICE WITH THE SAME AMOUNT OF Rs 505/- VIDE MID NO 33370250033, TID 99312775, AUTH CODE 340551, PREF NUM 232617030422, BATCH 202 & INV 202.POS PRCH

POS 030422 000033370250033 KOLKAT WAS SHOWN AS TRANSACTION ID IN MY ONLINE A/C.THE TRANSACTION WAS DONE USING AXIS BANK TERMINAL.I RANG BACK THE APOLLO AT BELGHORIA AT 03325415850 NEXT DAY BUT THEY TOLD ME THAT THE AMOUNT WILL BE CREDITED TO MY A/C WITHIN 5-6 WORKING DAYS BACK TO MY SAVINGS A/C.TILL DATE THE AMOUNT OF Rs 505/- HAS NOT BEEN CREDITED TO MY A/C.NOW THEY ARE TELLING ME TO CONTACT AXIS BANK.I THEN CONTACTED AXIS BANK BUT THEY TOLD ME TO CONTACT SBI.I CONTACTED SBI CUSTOMERCARE VIA MY ONLINE SAVINGS A/C.THEY PROVIDED ME 2 EMAIL IDS & FOLLOWING NUMBERS

080-25608470 or 1800112211 1800112211 022-27560785, or e-mail at, atmsc@sbi.co.in, dgm.customer@sbi.co.in. I MAILED THE QUERY TO THEM 10 DAYS BACK BUT DIDNT GET ANY REPLY NOR I WAS ABLE TO GET IN TOUCH WITH THEM VIA PHONE NUMBERS.EVEN THE SBI WEBSITE IS NOT REGISTERING MY COMPLAINT AS I HAVE TRIED THEIR 10 TIMES.PLEASE HELP ME.

THANKING YOU

SBI DEBIT CARD NO

6220180460400078388

SAVINGS A/C NO

30453097071

BRANCH

BIRATI

MAITREI DEY

09874581055

Company: SBI
Country: India
State: West Bengal
City: North 24 Parganas

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