KOTAK MAHINDRA CREDIT CARD
Unnecessary Dues Decuted

Hi

My Name is Arun Kumar Singh. I applied for a Kotak Mahindra Bank Credit card in the month of september'12 and while applying for it i specifically asked about the charges & the limit and i was told that there will be no annaul charge in the first year but there will be a charge in the 2nd year, but that would be waived off if i use the card for more than 30, 000.After a week i got the credit card with limit of Rs.10, 000/-and then after a week i received an statement as well with the outstanding amount of Rs.520 (approx). I sent an email to Kotak mahindra Bank regarding the cancellation of my credit card and asking about the charges as i did not used the card and i was promised that there would be no charge in the first year. I got a reply that it will take 5-7 working days.

From september till december, i visited the bank several times & i have send several intimations & calls, but there was no response.

In the month of December'12, they had put a hold for Rs.1877/- on my kotak salary account (the amount was already in dispute). On 08th of December'12 they had deducted that money from my salary. I am really frustrated with the customer service of this bank and now in the on 31st of december they have again put a hold for the same amount (Rs.1877/-).

I am a middle class person & i live on this salary. I have a family which is totally dependent on me. I have been charged for that amount which i have not used. I have tears in my eyes because right now even one rupee matters to me a lot. I am going through a bad financial stage and there is a lot of harassment has been done by the bank. I have no words to express it more

I hope you guys will take it further and help me out

Thanks

Arun Kumar Singh

Company: KOTAK MAHINDRA CREDIT CARD
Country: India
State: Uttar Pradesh
City: Ghaziabad

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