AIRCEL/prepaid mobile service
REG DEACTIVATION OF DIALER TUNE

Sir,

I pruchased a new sim card bearing No.9716057177 during the current week ie 23/02/10 and provided me 20 rupees balance with 3000 seconds local or 1200 seconds STD minutes. After two days I received a message from aircel and conveyed me dialar tune renewed on my phone no. and Rs. 20/- deducted from my balance. which is neither subscribed nor requested for activation. I called to customer care to deactivate the dialer tune services customer care suggest me send a message on 5300003 with type DT UNSUD but no message till now recd. and again today requested to customer care and suggest me call 53000 and deactivate your services with charges of rupees 3/- a call. I requested to customer care to deactivate dialertune service through coustomer care but they denied and suggested to request send on 53000 with charges of rupees 3/-. Kindly solved my problem and direct to coy to return back my balance imdtly.

Thanking you

Devinder Parkash

Indira Park, Palam, Colony New Delhi-45

Company: AIRCEL/prepaid mobile service
Country: India

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