Airtel
Legal Harrassment

I had an Airtel internet connection. As I was not using it much I changed my plan from unlimited plan to 350 per month plan. They overcharged to the access of 4500 rupees in a bill. I was shocked. I was rarely using my internet connection. Moreover previously the bill never exceed 1500 rupees even if I used it a lot. Now average use was not even half hour a day.

I pointed the mistake to the company but it was not solved. Company error or misuse by some of its employees was not mended. They kept calling and demanding the money.

I reminded the mistake made by them in billing. But they didn't do anything. And they handed over my case to one of their legal hooligans, most of whom are their to show their might and harrass customers so that customers pay up to their illegal demands.

Most of customers pay due to fear as they are unable to face legal might of Airtel. It is bad and criminal act. Court must take it seriously and penalize the company heavily as well to the legal shops engaged by it.

Anandrahi

Company: Airtel
Country: India
State: Delhi

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