Airtel
Chargable service activated

Continue balance deducted from 9 july for Hungama club service activated. without my activation.

I have call to customer care. and worte the mail nodel officer & appellate.hp but no response from there side no reply till yet.

I do attach mail sent to nodel officer & appellate.hp for your reference as below.

pl do needfull action.

Regards

pramendra tiwari

9805581324

REMINDER-1

Very strange No reply till yet, will something be done or not. Balance deducted continuously.

Pramendra tiwari

9085581324

& On Thu, 7/14, pramendra 2003 wrote:

From: pramendra 2003

Subject: STOP ACTIVATION OF CHARGABLE SERVICES

To:

Cc: appellate.hp@airtel.in, 121@in.airtel.com

Date: Thursday, July 14, 9:55 AM

DEAR SIR,

MYSELF PRAMENDRA TIWARI . I AM USING YOUR MOBILE SERVICE. MY MOBILE NO IS 9805581324.

9JUNLY 2011 WITHOUT MY REQUEST ACTIVATED SERVICE

HUNGAMA CLUB SERVICE.

ABOVE SERVICE WAS ACTIVATED I WAS NOT AWARE ABOUT THIS SERVICE . CONTINUE MY BALANCE WAS DETECTED FROM 09/07 . WHEN I AWARE ABOUT THIS SITUATION. I STOP THESE SERVICES FROM CUSTOMER CARE .

THREE TO FOUR TIME I CALLED CUSTOMER CARE EVERY EXECUTIVE TOLD ME WE HAVE FORWARD YOUR COMPLIANT NEXT FOUR HOUR YOUR SERVICE WILL BE STOP.

EVEN TWO TIME I HAVE TALK TO YOUR SENIOR EXECUTIVE THEY REPEATED SAME CONVERSATION AS OTHER EXECUTIVE. TODAY (14/07) YOUR SENIOR EXECUTIVE so rude with ME VERY ADVERSE LANGUAGE AND DISCONNECT MY CALL.VERY BAD CUSTOMER SERVICE

The only word I get to explain Airtel customer service is PATHETIC and DISGUSTING .

I have planned finally to quit Airtel and would never get back to Airtel in future and will never ever recommend Airtel to anybody.

CONTINUE MY BALANCE DEDUCTED FROM 9 JULY.

PL REIM BURS MY BALANCE & STOP THIS SERVICE IMMEDIATE.

I HOPE THAT TREAT THIS MATTER URGENTLY & RESOLVED THIS ADVERSE SITUATION.

PL DO NEEDFULL ACTION.

THANKING YOU

REGARDS

PRAMENDRA TIWARI

9805581324

Company: Airtel
Country: India
State: Himachal Pradesh
City: Solan

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