ICICI Credit Card
Auto debiting in spite of receiving the cheque
- 06-01-2007
- 65
Re: ICICI
This is a clear case of mistrust provided to me by ICICI CREDIT CARD DEPARTMENT.
My due date on my credit card 5176370148325008 was on 29.05.2007. I deposited a cheque of Rs 800 against my total outstanding of Rs 6400 on 25.05.2007 vide cheque no 138546 (ICICI-BHOWANIPUR BRANCH).
The ICICI credit card had an minimum amount to pay of RS 330 which should have been auto debited from my account if i do not pay on 29.05.2007.
But to my horror i am finding that both Rs 800 that i deposited on 25.05.2007 as well as the auto debit amount of Rs 330 being debited from my account on 29.05.2007.(total-800 330=1130).
Subsequent call has resulted in no such rectification of my problem. I am in a loss on both end as i fail to understand why both the amount were deducted simultaneously or whether the bank deliberately want to harass customer before the due date 29.05.2007 is over.
PLS adhere to the complain seriously and rectify my problem as soon as possible.
Company: ICICI Credit Card
Country: India