Johny Walker Blue Label 1 ltr bottle
Forceful confiscation of duty free item

I am Surojit Ghosh flown to Kolkata (CCU) from Cairo (CAI) via Dubai (DXB) on Emirates flight EK924 yesterday night and reached Kolkata today morning. I purchased a Johny Walker Blue Label at Cairo Duty Free shop and got passed through several checks in Cairo Airport. I purchased the item for 195 USD but the Cairo Duty Free shop have never given me a sealed blanket for the same but the item was given in a Duty Free labelled plastic bag only. The item got passed through several checks in Cairo Airport without any bottleneck but when I landed in Dubai Airport and was doing transit checking for Kolkata (CCU), the item was forcefully confiscated by the duty officers at the last scanning section before making a final boarding on Emirates flight EK570 to Kolkata (CCU).

I requested several times to get the item released since it was not my mistake, the Cairo Duty Free shop has not given me a sealed pack, I made several requests to the two officials present there but they have not bothered to help me out of this problem, instead they were hell bent on confiscating the material. I also requested them to help me out in order to get the expensive item out but they have not offered their help. I would therefore request you to investigate the case as soon as possible and help me to get the item intact delivered at my address, if possible. My address is

Surojit Ghosh

42/146, New Ballygunj Road

Kolkata - 700039

India

Mobile - 919830559132

I have shown the invoice of the purchase as well to the officers but they have never showed their interest to help me out.

I can attach my proof once it is intimated by you

I believe the above complaint will be looked into seriously.

Regds.

Surojit Ghosh

Company: Johny Walker Blue Label 1 ltr bottle
Country: India

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