Indian Railway
BOOKING

Respected sir

I am constrained to bring into your kind notice about the highly unprofessionalism shown by one of the your ticket-booking clerk in our small town called nahan in himachal Pradesh. On 17th of September I visited your booking office to book 26 tickets (sleeper class) for visiting various places in india with my parents, family and other relatives and neighbors. Your booking clerk showed his incompetency as this is a team movement and he is not able to book 26 seats and suggested me to bring one family member from each family. Next day four senior citizens representing 4 families reached from far-furlong area of this hilly state and requested him but he again refused to book these tickets and asked me to visit either ambala, Yamuna nagar or Chandigarh for this booking. He did not even listen these old aged people who specially reached nahan for booking after spending huge money in respect of tickets and wasted whole day here. Being an employee it is not possible for me to visit any of the above mentioned places for booking these tickets inspite of having railway booking window here.

You are requested to look into the matter personally and shift this person else where as this is not the first instance here which is highly provoking and intolerable.

Regards,

Surrender singh chauhan

Company: Indian Railway
Country: India

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