Bajaj Auto
Non Availability of parts

Dear Sir/ madam,

I have purchased bajaj bike (Avenger 200CC) in Nov. On 20th December engine of the bike was seized and i have given the bike to service auto shop for replacement of the same. Now one part of bike's engine i.e. Gas Cylinder Kit is not available and i am following Bagga Link, Karol Bagh service cell for last 1 month for the same. They have told me that part will be available in next maximum 15 days and they have taken Rs. 1, 000/- as advance also. Now again whenever i am contacting them they are saying they don't know how much further time it will take. I have given mail to customer complaint side of bajaj several time but did't get any reply from their side. i am facing lots of difficulty without the bike as my office is around 30 KM far from my home i.e. in Gurgaon. They are still manufacturing Bajaj Avenger but not keeping any stock of spare parts with them, which is in my opinion is very much wrong. It seems they are not bother about the customer satisfaction and just doing bussiness on profit basis.

I am requesting you to please take the matter and do the needful. It will be very helpful for me.

Thanks & regards,

CA. Yashpal Rathore

Company: Bajaj Auto
Country: India
State: Delhi
City: North Delhi

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