Bajaj Discover 135 Dtsi Digital Speedometer
Spoilers Parts Not Available With Dealers And Companys

I called up first time at Bajaj Customer Care on20/11 for the getting Spoiler part which was not available all over Maharashtra State. Complaint no is 15900. For which Suryoday Motors Vasai Dealer Callled me for the same. They said they too do not have the part. They asked me advance amount to pay for purchasing Spoilers. After a week they got the part from Bajaj Company but due to Mistake of Bajaj Company they sent Red & Black instead of Blue & Black. They asked me one more week for the same.

But till date. I have not got the same. Also I am not getting proper Reply from bajaj customer care. They say we are forwarding this issue to their seniors and they will be in touch with you. Till date i have not got a single call from Bajaj. I am not getting the proper date when i will get the my bike parts. Also i had wrote a mail to customerservice@bajajauto.co.in they asked me some details which i provided on same day. For that too i have not any reply. Below was the mail i wrote to them. Can any there to help me. Is the bike i purhased is that much Unique for Which parts are not available. And Suryoday Motors said that Bajaj Have Stop Producing this bike which i had purchased one year before in Jan

Dear All,

Sorry in previous mail i wrote complaint no. is 18900 but it is 15900

Registration No. - MH02 BK 8376

Model - Bajaj Discovert DTSi 135 Digital Speedometer with spoiler

Service Dealer Name - Suryoday Motors

Date of Purchase -30/01

Regards,

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Dilip Kanojia

BusiSoft Infotech (I) Pvt. Ltd.

Office : 91 22 28072828 / 31

Email: dilip@xpresiononline.com

Web Site: http://www.xpresiononline.com

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From: CUSTOMER SERVICE [mailto: customerservice@bajajauto.co.in]

Sent: Thu 12/3 9:50 AM

To: dilip@xpresiononline.com

Subject: RE: Sorry to say POOR SERVICE

Dear Sir.

We are in reciept of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service Team would get in touch with you.

Registration No. -

Model -

Service Dealer Name -

Date of Purchase -

With Warm Regards

Customer Care Cell

%%%%%%%%%%%%%_

From: Dilip [dilip@xpresiononline.com]

Sent: Wednesday, December 02 8:04 PM

To: CUSTOMER SERVICE

Subject: Sorry to say POOR SERVICE

Dear All,

I had lodged complaint no. 18900 on 20/11/09. for some spare parts like left spoiler. On which i got call from suryoday motors Vasai for it. I gave an advance for the same. they asked me to come after week. As on today dated 2/12/09 the spoiler came from bajaj company is Red and Black instead of Blue Black.

So what now..?

As suryoday motors Vasai has committed again for next 7 days.

Regards,

Dilip R.Kanojia

Company: Bajaj Discover 135 Dtsi Digital Speedometer
Country: India

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