Bajaj pulsar150
Defective Vehicle

DEAR SIR,

I have purchased my pulsar150 on 23rd october from GEMS BAJAJ showroom Akurdi, Pune. On the second day I went out for a long ride and after returning I found that my right hand was paining badly. I thought this must be because of riding a gear bike after a long time. Three days passed but my hand was still paining after riding the bike.By profession I am an automobile engineer and I am working for Tata motors as a trainee engineer and completing my further studies. After a thorough observations I found that the handle of my bike was slightly vobling. I asked one of my colleague to ride and check my bike if he is finding the same problem. When he started riding the bike he made me sit behind and at a certain speed he left both his hands and in no time the bike started moving towards right hand side. Then I came to know that there was a right hand side pull in the bike and because of this my hand used to pain.

On the eighth day I approached the service manager of GEMS BAJAJ, I told him about the problem. At that time my vehicle's running was 320 kms. He told his worker to do the fork allignment and deliver the bike. After fork allignment also, there was no change. Again I went to bajaj showroom and told the manager for the replacement of the bike but they never agreed. For more than 20 days my bike was lying in the showroom. After being unsatisfied with their work I asked for an engineer from Bajaj but even he is not taking any decisions. This engineer told me that they have done fork allignment as well as wheel allignment of the bike and if you are still facing the same problem then it is your pshychological problem. The bike has completed only 1100 kms upto date. Now 2months have passed for the bike and I have to use the same bike without any work done on it. My hand is paining very badly from wrist till the shoulder.

Please help me to solve this problem.

Company: Bajaj pulsar150
Country: India
State: Maharashtra
City: Pune

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