BSNL Prepaid Mobile
SM Pack

Res. sir,

I am facing problem since 30-march. i received a massage (thank you for subscribing "SM PACK". you been charged Rs. 8/- per week), from 563634008 on my mobile no.- 9411010417. but I have never subscribed "SM PACK", so I complain in customer care after some time of receiving the massage, but my problem could not be solved and on date 8-April I received same massage and Rs.8 again deducted from my balance, so I again complain in customer care after some time of receiving the massage and he registered my complaint no-6163391 at 8-APR (8:06pm). but my problem could not be solved and on date 14-April I received same massage and Rs.8 again deducted from my balance, so I again complain in customer care after some time of receiving the massage. but on date 18-April mid night 12:00am to 2:01am I received same massage 36 time and 288 rupees deducted from my balance, so I again registered my complaint no-6174133. but till now my problem could not be solved.

so please do needful and take necessary action for solving my problem and refund my deducted balance 320 rupees.

Thanks,

VIPIN KUMAR

MOBILE NO.- 9411010417

Company: BSNL Prepaid Mobile
Country: India
State: Uttar Pradesh
City: Budaun

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