BMTC
Misbehavior of conducto

My daughter aged 13 years has a concessional bus pass from jayanagar 5th blk to makkala koota, changeover at jayanagar 4th block. She takes the 60 series bus up to basavanagudi police station and then takes buses plying on KR Road to makkala koota. On 14th aug she boarded 60A at police stn and the conductor was misbehaving right through. At Shanthi theater he asked for her bus pass and on seeing that he literally pushed her out of the bus saying it's not a valid pass as 60A does not go to makkala koota. She was embarrassed and was crying and next she boarded 60B and the conductor asked for her pass and said it's fine and 60A conductor was senior and cranky. I req2uest the authorities to instruct the conductor to behave themselves and it's public transport and not the property of driver or the conductor. Where can i give a written complaint?

Company: BMTC
Country: India

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