BMTC
Conductor not issuing tickets inspite of several requests

Hello All,

This is to bring to your notice an incident where a BMTC bus conductor did not issue a ticket to me inspite of several requests to grant me a ticket.

I boarded a BMTC bus (Reg No: KA 01 F 1897, Route No: 360) last Monday (March 16th) from Madivala check post at around 6:15pm. I wanted to get down at the Lalbagh Main Gate and hence gave a 10 Rupee note to the conductor. The conductor did not return any change and neither issued a ticket and went away from me and started collecting money from the other passengers. As the bus approached NIMHANS I asked him to give me a ticket but he ignored my plea; he ignored my plea once again when I requested him for a ticket once the bus crossed Wilson Garden. As the bus reached Lalbagh I asked him several times to issue a ticket but he refused to do so and finally I asked him to atleast give me the change and after grumbling he gave me Rs 2. I then got off the bus at the Lalbagh Main gate at around 6:45pm.

This is a serious ongoing issue that the BMTC is facing wherein conductors do not issue tickets and pockets the passenger's money which results is huge losses (in lakhs) to the State Govt everyday.

ALL THOSE POSTING COMPLAINTS AGAINST THE BMTC SHOULD SEND THEIR COMPLAINT TO THE CHIEF TRAFFIC MANAGER, BMTC - ctmobmtc@gmail.com

For more details log onto http://www.bmtcinfo.com/english/complaints.htm

It is extremely important to let the management of BMTC know about the issues we face so kindly send all your feedback/ complaints to that ID. I did notify the Chief Traffic Manager, BMTC about this incident that I faced and he has promised to take action. I am extremely glad that my mail was indeed acknowledged. Now's thats a step in the right direction. Thank you.

Company: BMTC
Country: India

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