Easycabs
Deficiency in service

On 16-04 I had made a booking for domestic airport drop from my residence at sector-62 Noida. I had specifically instructed the call centre executive that the vehicle should report at my residence at sharp 05:45am, 17-04. On 17-04, 05:15am when I called up the call centre I was told that Drive Mr. Naresh pal Sharma has been assgined this job and he will report by 05:45am. At 05:40 when I contacted the driver he told that he was at ashram and would be reaching my place in ten minutes.

Any person conversant with DELHI/NCR would know that it is extremely difficult to reach sector -62 Noida from ashram in ten minutes.

At 06:17am the driver tells me that he is in DND and he will reach in another five minutes.

I had been waiting for the cab till 06:20, then I decided to take another vehicle to rush to the airport.

I would like to complain against EASYCABS for such poor services.

Company: Easycabs
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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