SpiceJet
Non Redund & Cheating
- 02-21-2011
- 33
I have booked a return ticket on SpiceJet with Booking Reference Reservation Number: T8R1EL
Mumbai to Delhi SG 136 Feb 11
Delhi to Mumbai SG 109 Feb 21
On Feb 20th I wanted to cancel Delhi to Mumbai SG 109 and called up the customer service but they refused to cancel on the ground that it is a return ticket and second leg of the journey can't be cancelled because I have already completed first leg of journey. Customer service flatly refused to refund or issue a credit voucher, not even for the UDF of Delhi Airport.
This condition is nowhere mentioned on the ticket printout. This is clearly a cheating on behalf of SpiceJet.
Naresh Gupta
91-9920216913
Company: SpiceJet
Country: India
Site: www.spicejet.com