Indian Railways
Regarding berth allotment
- 07-13-2009
- 144
14th July
To
The Customer Complaint Cell
Indian Railways
Sir,
With reference to details attached below can you please explain how senior citizens aged 82
& 71 be allotted side upper and upper berths and how can such elderly people climb to reach
upper berths!? At the time of booking when the option of only lower berths is selected an error
message flashes stopping us from proceeding with reservation of tickets. I do not understand
as how side upper berths can be there in 2nd AC!!
Can you please look into the matter and do the needful?
Regards,
Arun Kumar HG
616, Kunthala Block, VBG Gardens
Navodaya Colony, Mehadipatnam
Hyderabad 500028
Mob: 98490 37747. Email: arunspad30@gmail.com
Company: Indian Railways
Country: India