Exide Battery
Warranty Refused

Sir,

This is to inform you that i am from Delhi and i had purchased an Exide Battery (Automotive) from Kapson Enterprises, 1A- DDA Janta Flats, Pitampura village Delhi-110034 on 5-4. This battery model no. 38B20R had a 18months warranty. The battery stopped working on 16th of August. The nos. provided on service booklet for Jaipur city were all incorrect. I had a huge problem and finally resorted to buy a new battery. Later i gave the battery for replacement to the dealer who sent it to Exide service center in Wazirpur Industrial Area C/O IndoArya, Hafed building complex, on 25th Aug after finding out that cell no.2 is not working and therefore it cant start the car. Today on 22 oct Mr. Ajit (9999942068) is telling me that the battery is all right and is sending it back. When i asked him whether he has checked it with any car he denied doing so and refused to replace the battery because it had idling problem. I told him that I can prove that it was not idle and i will take him to court for which he said that i can do so. (I have the recorded conversation as proof). This is to inform you about the incident and if i do not get any replacement in one week i will do the same.

Thank You

Vikas Baniwal

9718075874

Company: Exide Battery
Country: India
State: Delhi

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