Exide
Malfunctioning

Have bought one battery model mhq700 no. 4ko 312389 on 17/12/10 with 18 months warranty... but the battery sterted giving problem after few months...& i was not able to make out the exact problem... i spent almost 15k to get my heaters / & all the electronic equipments changed .. but without result... finally got to knoe that one of the cell of exide battery was damage...& due to which i was was getting the problem in my car...

I had visited the local distributor of Exide batteries in Rajasthan, but in place of giving thjereplacement..he had asked me to keep the batteryb at his shop... which will be get checked & the report will come from the company that whether the battery is faulty or not... he bkuntly refused to replace the battery in one go... & for that he asked me to give me the local arrangement from his side for which he will be charging Rs-50/day & afterwards gor agreed tp Rs-40/day, & insure me to get the report eithin 07-10 days...

The same procedure was confirmed from the company executive & was told the same procedure...

My question to the company & people reading this complaint... DID COMPANY GAVE YOU THE BATTERY WITHOUT CHARGING ANYTHING TILL THE LAST DAY OF WARRANTY??? IS THIS THE NORMAL PROCEDURE OR THE MUTUAL UNDERSTANDING BETWEEN THE CO. MANAGER & THE DISTGRIBUTOR TO CHARGE RS-50 or 40 PER DATY FROM THE CUSTOMER ON DAILY BASIS??? WHY WAS NOT THE BATTERY WAS REPLACED IN ONE-GO ADFTER HAVING CHECKED OR CONFIRMED BY THE LOCAL DISTRIBUTOR...??? WHO IS GETTING BENEFITTED OUT OF THIS AND WHO IS GETTING TROUBLED & MADE PAID FOR NO FAULT AGAIN & AGAIN???

Company: Exide
Country: India
State: Rajasthan
City: Jodhpur

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