Cathay Pacific
Missing Baggage

To, Dt: 28th July 09

Cathay Pacific Airways Ltd

Customer Relations Department

5/F, South Tower, Cathay Pacific City,

8 Scenic Road, Hong Kong International Airport,

Lantau Island, Hong Kong

Fax: (852) 2596-0825

Dear Sir/Madam,

Sub: Complaint for missing baggage Tag no. MU0781090822

Re: File reference: BOMCX24702.

This is with reference to the complaint of my missing baggage. I was traveling from Jinan to Hong Kong through China Eastern airlines (Flight no MU5025) after that I was having connecting flight through Cathay Pacific CX 685 on 25th of July. My tag no is MU0781090821.

Our experience with Cathay Pacific was very ridiculous even after 3 days no status of my baggage.

My complaint date was of 25th & till date no updates. Now finally if I m not able to get the baggage we are going to the Consumer court & Media.

Kindly look into the matter & take the same on priority.

Regards

Ms. Reema Mahadik

91 9820885610

91 9322117469

Company: Cathay Pacific
Country: India

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