To, Dt: 28th July 09
Cathay Pacific Airways Ltd
Customer Relations Department
5/F, South Tower, Cathay Pacific City,
8 Scenic Road, Hong Kong International Airport,
Lantau Island, Hong Kong
Fax: (852) 2596-0825
Dear Sir/Madam,
Sub: Complaint for missing baggage Tag no. MU0781090822
Re: File reference: BOMCX24702.
This is with reference to the complaint of my missing baggage. I was traveling from Jinan to Hong Kong through China Eastern airlines (Flight no MU5025) after that I was having connecting flight through Cathay Pacific CX 685 on 25th of July. My tag no is MU0781090821.
Our experience with Cathay Pacific was very ridiculous even after 3 days no status of my baggage.
My complaint date was of 25th & till date no updates. Now finally if I m not able to get the baggage we are going to the Consumer court & Media.
Kindly look into the matter & take the same on priority.
Regards
Ms. Reema Mahadik
91 9820885610
91 9322117469
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