Ford
Delay in delivery of ford figo

I have a very very very bad experience from ford. I booked my car Ford Figo - Silver, Titanium, Diesel on February 18th even before actually seeing a ford figo..at Kairali Ford Trivandrum. Since I already own a ford fiesta and hence a great fan of Ford. The salesperson told me i am the first guy booking from trivandrum, Kerala and so will be delivering the first vehicle to me. Waited for a month patiently so that ford will deliver me since I have booked even before seeing a ford figo and also before making a test drive. On 18th from newspapers i came to know that ford have already delivered ford figos at Cochin & trivandrum. Then I conacted kairali and the response was very frustrating. The sales person last told me that the siver colour may take one more week and also that I have to switch to chill colour if I want one ford figo titanium soon. I was forced to do so. Still now no news

Company: Ford
Country: India

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