Ford Figo
Highly dissatisfi​ed by the dealership​'s car service

Cars & Transport

Hi,

I had brought my Ford Figo (HR26BG0264), to your South City Ford's Noida Sector -2 workshop for it's Second Free Service on 25/02. The service engineer noted down the my complaints and assured that it will be fixed. I had few complaints like Rear Drum Making Noise, Clicking sound near the dashboard, Gear shift hard to move, Suspension Noise etc.

I got the delivery of the vehicle in the evening but found that the issues were not fixed.

For your information :

1. I had made same complaints before.

2. I did not get a feedback call.

It's funny how the customer has to pay and sign a box on the bill whichsays "Received Vehicle With Satisfaction" without even getting a chanceto check the vehicle.

I can't keep bringing the vehicle back for the same complaints. I will really appreciate if someone can look into this and fix it once and for all.

Yours Sincerely,

Praveen Kumar

9873206007


Company: Ford Figo
Country: India
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