Ford India
NOT GETTING PROPER HELP AND SUPPORT

TO,

THE FORD INDIA,

INDIA

SUBJECT: NOT GETTING PROPER HELP AND SUPPORT

DEAR SIR MADAM,

MYSELF YOGESH KAURAV, I HAVE PURCHASED A FORD FIGO (DIESEL) CAR FROM

SAI FORD, BHOPAL, ON 08-4. AND WHICH WAS UNFOURTANELY MET AN

ACCIDENT ON 09-06 AT GADARWARA DISTT NARSINGPUR, MP.

THE CAR WAS BROUGHT BY TOEING FROM ACCIDENTAL PLACE TO SAI FORD BHOPAL

SHOWROOM, IN SHOWROOM MINE CAR WAS FULLY EXAMINED AS PER THE ORDER OF

SHOWROOM OWNER MR .JAI MOOLCHANDNI, BY COMPANY EXPERTS SERVICE

ENGINEER MR.YOGESH MULE, AND THEY HAVE GIVEN THE ESTIMATE OF TOTAL

AMOUNT Rs.2, 07, 000/- TO CHOLAMANDLAM INSURANCE COMPPANY, THEN THEY

HAVE TAKEN OF Rs.40, 000/- FROM MY SIDE TO START THE REPAIRING JOB AS

TOKEN AMOUNT.

THEY HAVE CALLED ME AT SHOWROOM FOR DELIVERY OF VEHICLE ON 05-07,

AS SAID CAR IS BEING REPAIRED NOW YOU HAVE TO PAY ENTIRE AMOUNT WHICH

WAS BEEN EXPENCE ON REPAIRING WORK AND TAKE AWAY THE CAR.

WHEN I HAVE START THE CAR FOR TEST DRIVE, I HAVE FOUND THAT ITS

MAKING LOTS OF ENGINE SOUNDS, THEN I HAVE COMPLAINED ON MINE COMPLAINT

THEY HAVE CALLED MR.YOGESH MULE SERVICE ENGINEER FOR REINSPECTION,

THEN HE SAID ITS ENGINE GOT DAMAGED AND APPROX Rs.80, 000/- EXPENSES

WILL COME WHICH WILL BEARED BY YOU.

AS PER THERE ESTIMATE GIVEN TO CHOLAMANDLAM INSURANCE COMPANY & THEY

HAVE AGREED THAT CAR ENGINE IS OKAY AND ANY KIND OF BREAKAGE IS NOT

FOUND IN CAR GEAR BOX.

AS PER THE COMPANY POLICY IF CAR IS BEING DAMAGED BY ACCIDENT, ITS

COMPENSATION IS TO BE PROVIDED BY INSURANCE COMPANY OR AS PER WARRANTY

POLICY, OF SAI FORD COMPANY.

BUT SAI FORD COMPANY KNEWED THAT THE TOTAL ESTIMATE WHICH IS

Rs.2, 87, 000/-AND CAUSE OF THAT VEHICLE GOES TO COMPLETE IN TOTAL LOSS

, AND BECAUSE OF THAT SAI FORD COMPANY DO NOT GET ANY PROFIT ON

REPARING THE CAR.SO THEY HAVE DIVIDED THE REPARING WORK IN TWO PARTS

SO THAT THEY ALSO MAY GET PROFIT FOR REPAIRING WORK.

THERE SEEMS TO BE FINACIAL MISINTERPERTATION OR CONSIPIRACY FOR

ECONOMICAL PROFIT FROM SAI FORD COMPANY THEY MADE WRONG

ESTIMATIONGIVEN TO INSURANCE COMPANY FOR CLAIM, BUT THE PICTURES OF

MINE ACCIDENTAL CAR SHOWS THAT, ITS DON’T HAVE SEEMS TO BE THAT MUCH

WORK AS THEY HAVE SAID OF WORTH Rs.2, 07, 000/-

STILL THEY HAVE NOT HANDED OVER THE CAR TO ME AND STILL SAYING TO

DEPOSIT OF Rs.80, 000/- AND ITS NOT FAIR IN TERMS OF BUSSINES, BEING A

CONSUMER STILL IM AWAITING FOR MY CAR.

DUE TO ACCIDENT SAI FORD HAVE GIVEN ME LOSSES FROM BOTH THE SIDED, DUE

TO NOT HAVING CAR I HAVE TO EXPENSES LOTS IN TRANSPORTATION AND STILL

I AM PAYING THE INSTALMENTS OF MINE WHICH IS BEING FINANCED.

THERFORE I REQUEST KINDLY TAKE AN APPROPRIATE ACTION AGAINST SAI FORD.

Waiting for your Response,

Thanks & Regards

YOGESH KAURAV

91-9826067678

Email: yogeshkaurav@gmail.com

Ph:9425419966

Company: Ford India
Country: India
State: Madhya Pradesh
City: Narsinghpur

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