Ford India Pvt Ltd
Related to AC cooling coil

This is regarding a complaint for My two and half yr old Ford Fiesta Diesel, Reg no. MH43 8543 .

For the past one week i observed slow down in the cooling of car AC which completely stopped working after a week. I reached SC ford - Malad, Mumbai for checking the fault.

I was told by the service advisor that it is due to the gas leakage. I asked for the estimate which came to be after i left my vehicle in their service centre.

Estimate was given to me for replacing the AC cooling coil, cost of gas which was approx. Rs. 12000??

I was shocked by this. How can a car which is just 2 and half yr old can have damaged cooling coil? As i have all my friends driving different cars never had this problem even after driving for more than 4 to 6 years also... I was also told that it is the life of coil due to which it has to be replaced?? how can ford put such short lived cooling coils in their cars life ford fiesta?? (If this is a genuine reason given to me by the service centre for the non working of AC)

I have been driving different cars for past ten years beore i bought ford fiesta and never faced this issue with any other car which i drove for more than 3 to 4 years...

I am waiting for a genuine reply to this and a solution...

I have already paid huge amounts in the past two services on my car.

Regards

Prashant Shedge

9076018504

Company: Ford India Pvt Ltd
Country: India
State: Maharashtra
City: Mumbai Suburban

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