Fortune Ford
Service

Dear Sir,

1. Given vehicle AP11AG 4844 for service on 14-Apr and they agreed to deliver it on 15-Apr to Fortune Ford, Sanat Nagar, Hyderabad

2. The main problem told was to rectifiy the problem of pickup in A/C

3. After road test they asked to change clutch plates agreed and changed it

4. They delivered the vehicle on 19-Apr, late evening. As they were in hurry, I have paid bills (Rs 15000) and took the vehicle. The main problem for which I gave it to service was not rectified - pickup was drastically getting down with A/C.

5. I gave vehicle back to Mr. Anudeep and on 23-Apr, they have not even found the root cause of the issue.

6. They gave the vehicle by rectifiying the problem after another Rs 5000 bill

7. Again the next week my vehicle A/C was not working fine and I went to the service centre again and they said coolent is leaking and so have to change some part and charged me Rs 6000

8. Again after that I took my vehicle to Basar and while returning it got puncher for four times because of wheel alignment/ suspension problems and I left my vehicle in between as I was with my family (my kid is just 2 years) and I should thank God for getting returned home safely. I have changed all the tyres but still my vehicle is getting dragged to left side. When I asked to pickup my vehicle, he is saying troubles from the beginning.

9. On Wednesday (09-Jun), my vehicle got delivered with a payment of Rs 26, 300/- (saying it is in perfect condition).

10. I gave my vehicle back to the showroom on Friday (11-Jun) as there is some noise coming in the front. Again there are saying some problem in some parts and it will cost me around Rs 8000/- and again there is a leakage in coolent oil.

One can reach me @ 91-9160002926

Company: Fortune Ford
Country: India
State: Andhra Pradesh
City: Rangareddy

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