Geeyem Motors Pvt. Ltd
Replaced new battery with old one

FROM

REGHU JAMES

S/o K. I . JAMES

KAKKANATTIL HOUSE

PIRAVOM P.O.

PIRAVOM

ERANAKULAM DISTRICT

KERALA -686 664

Ph. 0485 2242255

Mob: 94476 63289

TO

THE MANAGER – CUSTOMER RELATIONS

11/336, NH -47 By-pass

NETTOOR P.O.

KOCHI -682 040

Sir,

I have been a customer of your company (Geeyem Motors Pvt. Ltd.) from the last 5 years, so far the service have been goode, but last time (13-3) I encountered a very poor and serious problem.

Our vehicle Chevrolet Tavera (KL17E 2536) was given for periodic service on 13-03. This was attended by Mr. Roopesh (Mob. 98474 03469) at 08.29 am. I got the vehicle next day at around 05.30 pm.

And on 17-03 I was shocked to see that my cars battery has been replaced with an old one. And I crosschecked the same with my documents to confirm it. And then I called Mr. Sil G to report the same and he said he will revert back to me. And I didn’t receive any call. And so I again called this morning and I was told that he will talk to the manager.

I had received good service earlier, but this incident has really left a bad impression on me. I hope that you look into the matter immediately, and take adequate steps.

Regards,

REGHU JAMES

Company: Geeyem Motors Pvt. Ltd
Country: India
State: Kerala
City: Ernakulam

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