Gift360.in
Non-availability for goods paid fo

I had purchased a combo gift voucher which contained a voucher for a Reebok Light Speed shoe. When I visited the showroom, they did not have stock of that. Since the voucher expiry date was close, I checked with them and the showroom officials said that they will arrange for the shoe and not to worry about the expiry date. Later I had called them twice at least and got the same answer.

Now when I call up Gift360, they say that there will no further stocks of this and they can only refund Rs.700. The value of the shoe as per the voucher is Rs.2599. They are asking why I have not contacted them earlier. When Reebok confirmed to me that the shoe will be made available, I took their word as agents of Gift360.in.

I guess this is how this company cheats the customers and unless this is stopped, then only God can save customers. I need at least the face value of the voucher to be refunded. I just hope that the consumer forum will be able to do something for me.

Regards

Srikanth

Company: Gift360.in
Country: India
State: Tamil Nadu

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