Go Air
Cancellation of Booking

Dear Sir,

This is to bring in your kind notice that the way you are operating this trvael company making me taht I am dealing with the bunch of unprofessional who takes their customers for granted. I have booked my Airline ticket on 30th Nov at 1315hrs for Indore-Delhi on 23rd Jan & returned Journey on from Delhi- Indore through online site for "Go Air" after that I was just discussing my travel plan with one of my friend that I have booked a ticket for Go - Air then she informed that Go-Air is shutting down their operation for indore from 16th Dec. I immediatelly called to Go Air office and took a feedback about it then I got a surprising answer from them the "This is true & your booking has been cancelled" then I asked why didnt you inform me that. He answered that "Make my trip" personnel must have updated you. Then I called up at our office & spoke to your execuitve and again by increasing my antonishment he said even we are notr aware that go Air is shutting down their operation from indore then I asked what Should I do. Later on I received a call from someone name Rashmi she said we will refund the money I requested her please send me an email in this regard asying that we will refund the money. After 5 days I took a follow up & some lady name Monica has received the call. Again I had to narrate entire episode to her & requested for the email for refund she asked me to keep on hold & after 20 min the call automatically disconnected. Please find attached ehrewith my ticket & suggest me whtat should I do orelse I need to sue this comapny for fraud.

Company: Go Air
Country: India
State: Madhya Pradesh
City: Indore

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