Goair.in
Complaint Regarding - Issuing of a Voucher number and your help desk operator support which is very bad

Hi There,

I had made a cancellation in last june (5th June), I got the a voucher number (3WCDF5) which was told to valid till 12 months i.e. " 4th June" but today when i was booking a flight ticket and used it, it shows Voucher has already expired.

Then thought of calling your held desk.

First of all the number you have given on the website does not exist (1800222111)

Then some how i found out a contact number of your help line, (09223222111), I spoke to guy named Raju, which initially told if get any Cancellation Voucher, that will be valid for 12 months then i told him to check why my voucher he told its expired and started telling me that it is 12 months (Raju needs to check his maths) old so you cannot use this voucher any more. Then i explained him its just 11 months over but no of use and he asked to he cannot help me, so please drop a mail to you guys.

Awaiting for a quick and very quick response.

Thanks and Regards,

Gaurav Mahajan

|Software Engineer| iGate Global Solutions Limited. No.158 – 162 (P) & 165 (P) – 170 (P). Export Promotion Industrial Park, Phase 2, Whitefield, Bangalore – 560066, Karnataka, India| Mobile : 91 9663373991 |

Company: Goair.in
Country: India
State: Karnataka
City: Bangalore

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