Hero electric optima plus
Non cooperation at service station

Dear Sir,

My daughter Farha Tarannum purchased a Hero electric optima plus,

against bill no.863, dt, 16/05, receipt no.1070 from

B-13/3, Asafali road, New Delhi-110002, tel:23250139.It had been taken

for all the services required, according to the given time table but

the service/Maintenance Record page had never been filled by the

authority at service centre. On 3rd service even the coupon had not

been filled.

After 6 months in early November09, the vehicle stopped abruptly and

carried to the workshop. The attend told us that wiring is short

circuited and melted, you have over roded it and I have corrected the

wiring. After that it is stopping every time. Some one in the workshop

suggested that its overload switch is not working and we ask them to

change. They told us that the switch was not in the stock you have to

come some time later. After that they are doing nothing and telling us

to use the scooty without the switch. Three months have been passed in

this way the vehicle is standing idle, who is responsible? We have

suffered very much. Please help us. Thanks

Yours

Habib ur Rehman

F/O, Farha Tarannum,

511, Main Road, Jafarabad,

DELHI-110053,

Tel-01132532951

Company: Hero electric optima plus
Country: India

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