Hero Honda
Delay in Delivery of spares

To whomsoever it may concern,

This is to bring to your notice that my Hero Honda Karizma ZMR which met with an accident on 16th NOV and was duly given to the service centre M/s SAI MOTORS, Bangalore hasn't been delivered back till date (20 DEC) citing shortage of spares as the reason. The biggest disappointment is that a trusted company like Hero Honda hasn't been able to match up to its customers expectations, adding to the shame is the fact that undue delay has been caused because of unavailability of front tyres (MRF tubeless radials). Its disheartening because two of the best companies in their respective businesses haven't kept up their reputation. More than a month has passed by since the accident and the customer service given has left a bitter taste. i would be grateful if Hero Honda takes necessary steps to solve this issue

Regards

Company: Hero Honda
Country: India
State: Karnataka
City: Bangalore

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