Hero Honda Super Splender
Complaint against Dealer of Hero Honda

I (Pradip Kr. Mazumdar, residing at Promod Nagar P.O - Amrai Durgapur - 713203. Mobile - 9641384795) have purchased a Hero Honda Super Splender motorcycle from Dutta Automobiles, authorised dealer of Hero Honda in Durgapur on 13th August. On 15th September I have done the 2nd free service from there. some how they didn't tight the drain plug and by these the engine oil was leaking frequently. On 24th October the drain plug get totally opened and the engine oil get drain out. I went to the Dealer and complaint it, they replace the drain plug and engine oil at my cost. After replacing these the engine creates heavy noise. On 28th October I went to the service centre and complaint about the noise. they told me that the cylinder kit is damaged and will be replaced within a week but till now it hasn't yet replaced. I visited there several times but they are only saying that "come tommorow". I want to ask that my bike is creating heavy noise but if from these another problem occurs then who will be responsible. Waiting for good result

Company: Hero Honda Super Splender
Country: India
State: West Bengal
City: Bardhaman

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