HONDA MOTORCYCLE AND SCOOTERS INDIA/ HONDA STUNNER (10 HP/125 CC ) bike
Battery problem with Honda Stunner Bike just after one yea

To, Date: 03.11.11

Customer Care Department

HONDA MOTORCYCLE AND SCOOTERS INDIA

Sub: Battery problem with Honda Stunner Bike just after one year.

Dear Sir,

This is Ravi Kumar from Agra, Uttar Pradesh. I have purchased HONDA STUNNER (10 HP/125 CC) bike on 1st July from Ratan Honda, 1 Lauries Hotel Compound, MG Road, Agra Uttar Pradesh. I have been riding the bike for last one year but from September onwards the self starting problem came into picture. I didn’t know that it was the major problem due to the battery. Hence the bike is not having the kick start facility; the self start system has to be highly secure & trusted. Why is the bike not having kick start facility? If this is not, then why the self start facility is not trusted. On Monday, 31.10.11, I missed my office due to this problem only. Then mechanic exchanged the battery with the new one, and then only bike could start. For that I paid a net amount of Rs. 1600.00 (Rs 1450.00 for battery, actual cost is 1625.00 with the exchange of old battery & Rs 150.00 mechanic charge.) but I am not able to understand that how that battery became faulty within one year only, as per the warranty generally battery companies use to provide the warranty of 18 months, 24 months, 36 months.

So I politely request you to response that who is the responsible person for this loss of money & time. I will be waiting for the response for a week otherwise I will take the matter to the consumer court or I will file a case against you. Hoping a positive response from you

Regards

Ravi Kumar

9687607182

The Bike details are as follows:

Date of purchase: 1st July

Bike model: Stunner

Engine No.: JC40E5033573

CHS No.: ME4JC40CFA8026363

Color: Red

Company: HONDA MOTORCYCLE AND SCOOTERS INDIA/ HONDA STUNNER (10 HP/125 CC ) bike
Country: India
State: Uttar Pradesh
City: Agra

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