HP LPG Gas
Delay in booking for supply of lpg gas

I am the consumer of hp lpg gas having no 616812.My distributor is akshaya gas (11325400). I am a bonafide consumerwith double cylinder. The distributor refuses.to book for supply of cooking gas unless 21 days are passed after supply of last cylinder saying that it is the company's rule. Further distributor is taking at least 7 days time after booking date to supply the gas. Thus the process takes one month to get a fresh cylinder since one cylinder last for 14-15 days for my family consist of 8 members. We have to go 10-15 days without gas for cooking facing a.lot of trouble. Since i am having double cylincer consumership I should have the priviledge of a booking for a refill after 10 days of supply of penultimate cylinder and not the last one. Otherwise the very purpose of subscribing double cylinder is meaningless. My requirement is cylinder/15 days. I have already lodged complaint with hp bearing no. 11045012 but no response.pl. Help.-c.s.singh

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Company: HP LPG Gas
Country: India
State: Maharashtra

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