Passport office, pune
Passport yet not received even after dispatching it 1 week early

Hi,

I am Tejashri Nagulpelli and have applied for Tatkaal passport. On last Thursday i.e. 09-08 I got a mail and message saying that “Your passport K5456793 has been dispatched on 09-08 through speed post. The speed post tracking number is: EA926019882IN”. And even online status on www.passportindia.gov.in said the same. But I have still not received it.

When i check with passport office they say that they have sent it. And in speed post office they say they did not receive it. I'm really confused what and how should i manage to get my passport as soon as possible.

 I have called the toll free number (1800-258-1800) many times but it didn’t help.

 I have given online complaint on the same website mentioned above, the complaint number is: 1230033395

 I have written a mail to rpo.pune@mea.gov.in explaining my problem but no one has yet replied.

 I visit my nearest post office (Chinchwad) from Saturday daily to check if at least they have received it. But they have still not received it.

 I have also visited the passport officer in Ghorpadi. He has told me to visit SB road RPO.

I have tried all possible things to check where my passport has been stuck. I am writing to you with great hopes and expectations. I’m going through lot of inconvenience because this, the company which has hired me needs passport as national identity. I will not get my salary if I do not submit my passport this week. I have to support my family and hence I have spent 2, 500 rupees to get passport in Tatkaal expecting that I would get it soon. Ever since I have seen that status online I have been at home taking leaves so that I should be at home to collect it.

If I do not get my passport on time it will hamper my carrier. Please help me out as I have come to you with great expectations.

I request you to please look into this and take appropriate action. Please help me out., you can surely take this as a request.

Thanks

Tejashri

Company: Passport office, pune
Country: India

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