Indian Railway
Double booking on a single berth

Dear Sir,

My name is Bhavesh Patel, I traveled in train number Arravalli express (train no: 9708) dated 12-12 from boarding from Siddhpur to Bandra terminus. My ticket number is 30198 and allocated berth was S9-22 but When I boarded the train my berth was already occupied by another passenger with a ticket for the same berth. But when I cross checked with the TT of the train, I was told that there is no validity for the manual ticket which was issued to me, as it was ticket under siddhpur quota. The TT told me that I will be given a berth after 9 hours of journey, which was almost the end of the travel duration. I later came to know that I was not only one to undergo this situation but there were another 13 fellow passengers who underwent the same condition, all of them boarded the train from Siddhpur. Although I had a valid ticket I had to travel like a passenger with a waiting list passenger. I had meeting next day and was not able to attend it as I spent my entire night standing. Kindly do the needful to ensure that no other passenger undergoes the same harassment as we underwent. Please feel free to contact me on my cell number 9225630532 or my email id bhavapat152@gmail.com. Hoping for your fast and positive response. Thank you for your time.

thanks and regards,

Bhavesh patel

Company: Indian Railway
Country: India
State: Gujarat
City: Mehsana

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