Indian Railways
Delay in transport of material

Dear Sir,

I am an Army officer and was moving on duty to Pune from Abu Road. My luggage comprising one motorcycle and six cartons was booked for carriage on 21 Apr. I myself was to move on 22 Apr. On 22 Apr I ensured the loading of six cartons in the luggage van of Train No 16209 Ajmer Mysore Exp, there being no space for the motorcycle. However, on arrival in Pune on 23 Apr at 0400h, due to overloading of the luggage van, the door was jammed and could not be opened. Therefore, the train moved on to Mysore with my luggage.

I approached the officials concerned the same day where they advised me to wait till the train reached the final station from where the luggage would be dispatched forthwith. However, it has been about a week and there has been no word regarding my luggage, in spite of spending nearly four hours each day at the Parcel Office and consulting with various officials. I will be unable to continue to approach them as I commence my duties, but am facing serious difficulties due to most of my luggage being on that train.

Furthermore, my motorcycle was finally loaded on 26 Apr on Jodhpur Pune Exp, but on 27 Apr when I approached the officials concerned for collecting my motorcycle, I was informed that the luggage van had been moved to the yard without unloading and was asked to return on 28 Apr.

This is causing undue harassment to me and is severely hampering the performance of my duties. I kindly request if this problem may be addressed so that I maybe in receipt of my luggage at the earliest

Company: Indian Railways
Country: India

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