Indian Railways
CANCELLATION CHARGES ON W/L TICKET AUTOMATIC CANCELLATION

Dear Sir/Madam,

This compliant is with reference to Cancellation charges on the E-ticket cancelled automatically after chart preparation by IRCTC for the Waiting List category of E-tickets.

When a consumer's E-Ticket booked in IRCTC for a travel in a scheduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically.

At present, IRCTC deducts Rs.40/- as Cancellation charges on the E-ticket cancelled automatically after chart preparation instead of Rs.20/- (i.e. clerkage charge).

By this way, IRCTC is simply making money against the Refund rules. This must be addressed soon.

Kind Regards,

Guru

Company: Indian Railways
Country: India
State: Tamil Nadu

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