Indian Railways
Reserve Against CAncellation Tickets

Dear Concerned Authorities,

This is to express extreme disappointment regaring the Reserve Against Cancellation ticketing method. I had to travel from Mumbai to Ahmedabad on back to back days in sleeper class, both overnight journeys. Both my tickets (to and fro) were into the RAC status. Both the times I got allocated to the lower side-berth where two people have to share a single 2.5 foot wide berth. i could not sleep for two straight nights inspite of my tickets being confirmed.

How is it possible for 2 people to even sleep during such long journeys? I am now suffering from multiple back and neck pains and sleeplessness and fatigue. Why do I get a lower side-berth allocated which is twin-shared while others get a full berth in sleeper class - when I am paying the same amount of money for the ticket as others are. Just because I am a male and 26 years, doesn't mean I can get the least priority ticket.

Now that I got a half-seat and discomfort for myself in both side journeys, will I even get a refund of my money spent on the ticket? Who is now responsible for the harassment faced by a consumer like me? Can this system of allocating two ticket holders the lower side-berth in trains change?? This is extremely unfair. All consumers are not treated fairly nor equally. Please do something for the betterment of the people!!

Company: Indian Railways
Country: India

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