Make My Trip
Refund money not given

I was trying to book tickets via Makemy trip.com on sept 23rd to fly from Pune to Chennai on Oct. When the website took all the details abt the bank to withdraw money to issue tickets, everything was going smooth. At the end of "process complete", I got a message saying, the system has some problem and so tickets are not yet issued. If any money charged from credit card, it would be refinded in 14 days. please try again". I tried again for the second time and the same message was sent via email. The next day, they refunded for only one time and the second time, they did not refund the money. After waiting for almost 2 months. We called them several times to refund the money but the useless, careless, thick skinned employers kept saying, someone will call u regarding this matter or I have passed this to the higher authorities or to the respective dept to verify. We sent email to the company that we will lodge a complaint in the conusmer court and also showed proof of withdrawals of money from the bank passbook but nothing happened till date.

I seriously think those idiots get salary by cheating the customers like this.

Govt shd take serious action against these companies and I am going to spread the word of this stupid company to all the people i know in this world who will never ever book tickets from this cheating company.

Company: Make My Trip
Country: India

  <     >