AirDeccan
Non delivery of the cell at the Delhi airport

Re: AirDeccan

I traveled by flight No. DN786 from Leh to Delhi on 24.5.2007. At the airport after frisking at three points, the last checking point I was asked to deposit cannon camera cell with the assurance that the same will be deposited at Delhi airport after landing. A receipt to this was issued (Receipt No.1453 dated 24.5.2007. on landing at the Delhi airport when I contacted the airdeccan counter, after landing at Delhi the concerned officer kept me waiting for about half hour and there after expressed that the airlines is not responsible for such misplacement of articles. On explaining the reasons, the concerned officer misbehaved very rudely and even refused to acknowledge the issued receipt. The other two employees one claimed to be Mr. Mahesh and another lady employee remained as mute spectators to the incidence and only said that they were newly employed and do not kn ow the procedures. I would like that immediate action should be taken against the officer who was on a wireless set and did not disclose his identity. Also please intimate the action taken so far in relocating the battery collected at the leh airport. I am a very frequently traveler of your airlines and such incidence may have a very shocking impact on the passengers. I telephoned to your AIRLINES CALL CENTRE WHO GAVE ANOTHER TELEPHONE NUMBER OF BANGAL, OR I.E. 080 41148190 AND THE SAME WAS NOT AVAILABLE. I PRESUME YOU WILL MAKE EFFORTS AND THE ARTICLE DELIVERED TO ME 011 29252646 9818484993

Company: AirDeccan
Country: India

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