INDIGO AIRLINES
Didnt let board the flight, wrong information abt cancellation, no refund

Indigo airlines call center wrongly conveyed that Armed forces booking is valid for their families also. Its not valid if the army person is not travelling along with you. for this reasong they denied me the boarding.

when i aksed for option they said u can cancel your ticket with rs 750/- as cancellation charge. i asked them to cancel. they told me that we have cancelled your ticket and remaining amt is reverted to your mastercard. which never came back. after couple of days when i called up in the call center they said your ticket was not cancel, airport person just released the seat so i'll not get any refund.

PNR -F77WEL

Delhi-Pune

Flight time- 3rd oct 8.55 am

my seat released on- 7.10 am

indigo airport person lied to me. n its cheating. They are not TRUSTWORTHY

Company: INDIGO AIRLINES
Country: India
State: Maharashtra
City: Pune

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