Indus Motors, Kumarapuram, Service
Unsatisfactory Service

Note: When I enquired other service providers and shown the service bill of Indus, they said Indus is charging 3 times comapred to them and personnel are not courteous and service is unsatisifactory

I have given my vehicle to INDUS Motors in Kumarapuram, Trivandrum on 3rd Feb . (Contact: Abilash)

Following were the problems before giving the vehicle for service

1. Tyre (worn out)

2. Oil Leak

3. Wheel Alignment

4. Break :- Screeching Sound.

Bill Amount: Rs 7, 200

After the service (6th Feb), to my horror I found that vehicle is running only around 40 KM at 4th gear and having lot of noise when accelrator pedal is pressed. These problems were not there when it was given for service.

I complained subsequently and again give the vehicle to set right the problem on 13th Feb. INDUS did not do any service and returned the vehicle saying service is done.

On 19th Feb, I again took the vehicle to Indus, and Mechanic Krishna Kumar took a drive and said there is problem in the vehicle and clutch needs repair.

Clutch problem was not there when I gave vehicle for service. They have spoiled my vehicle and It has become almost useless to drive.

This dealer is not responsing to my queries and informed me that you can compalin to any one, they don't care. This is the attitude of the delaer.

Thanks

M A Srinivas

Company: Indus Motors, Kumarapuram, Service
Country: India

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