Air Deccan
Non refund of amount

TO WHOEVER IT MAY CONCERN

I have booked a ticket online on 6th July of Kolkata - Mumbai flight DN -642 for 21st July. When I clicked make payments button, PNR No.3432377 was not generated and returned to the same page. So I repeated the same process again and PNR was generated. I found out later that there were two transactions made for same name of the same flight on same day, which is not possible. I did not get email itinerary of ticket as I mentioned email id also. The first ticket was cancelled by Air Deccan Kolkata office, they told me to send an email with detail to get refund process started soon.

Encl: Credit card statement in respect of payment made against Deccan Airlines ticket.

Company: Air Deccan
Country: India

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