IRCTC
Software Problem of New Tatkal online booking

Hello Sir, Madam,

First of congratulations on implementing the New Tatkal Booking system online from 10 july. Today I was happy to use it .however there is big problem I observed in this system.

I have tried booking the Tatkal ticket today and 2 transaction failed due to some banking technical problem and ticket was not booked at all.

When I tried third time it is giving me an error that only 2 tickets can be booked per user id/per Ip address.

Problem1-Due to failed transaction I lost my chances. So here the system is not really checking the booking status if it is really booked or failed.

Problem2-When I failed on my machine I tried on other machine (which is in network) and there also system is giving the same error of permissible limit of tickets. Does that mean if there are 500 machines in office are in Network and ticket is booked on one machine then no other person in 500 people can book the ticket on their machine? If yes then it is big problem and need to b rectified ASAP.

Please look into this issue.

Regards,

Shashikant Rehapade

09372451686

Company: IRCTC
Country: India
State: Maharashtra
City: Mumbai City

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