Jet Airways
Missing Baggage

I travelled from Pune to Lucknow via New Delhi on 1st Nov. 2010 Jet connect, on arrival learnt that one of my bag was missing, same was brought to the notice of the staff of “loss & found department” & also a complaint was lodged.

I was assured that the baggage would reach our home in Kanpur on 2nd morning, sorry to say that there has been no intimation from the jet airways.

Infact, I have made several calls, response has always been very disappointing saying that they have been unable to trace the baggage.

Kindly you tell me, what is the passenger suppose to do for no fault of his/hers.

On the contrary there were lot of essential & expensive things in the bag, as i was returning from Pune and was bringing gifts for my family and at the time of missing my bag was costing about Rs.10 Lakh including my clothes, shoes, perfume and gifts for my family. This has caused lot of inconvenience.

We only hope that we receive the bag intact & at the earliest.

THE BAGGAGE TAG NO.9W033004

Now as so many days are gone i want to claim a compensation frm jet airways of Rs.15 lakh as this has caused lot of inconvenience to me.

Waiting to hear from you asap,

Thanx & Regds,

Sanket Mahana

Company: Jet Airways
Country: India
State: Uttar Pradesh
City: Kanpur Nagar

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