Jet Airways
Efund voucher not getting incash
- 01-09-2011
- 250
Can you help me out? please see all below mails for details...
In case of any clearification you can write down the mail on contact_rdilip@yahoo.co.in
Dilip Rao
09158457294
& On Sun, 9/1, support@yatraonline.com wrote:
From: support@yatraonline.com
Subject: RE:'yatra=005-666-980' FW: How to get refund voucher incash
To: contact_rdilip@yahoo.co.in
Date: Sunday, 9 January, 6:29 PM
Dear Mr. Rao,
Greetings from yatra.com.
This mail is with reference to your mail below for reference number: 08121020459.
In aviation industry the voucher you have received under the scenario is known as MCO-Miscellaneous Charge Order which is issued or given by the airline. These vouches has to be redeemed only from the issuer airline at the time of next booking wherein the amount mentioned in the voucher is adjusted. This voucher has a validity of Six months.
Best Regards,
Yatra Team
B - 21 | Infocity | Sector-34 | Gurgaon | 122001 | India
Phone: 91 987 1800 800 | 7 Fax: 0124-3040779 |
Dear Customer, we would like your feedback on your experience with Yatra.com. Click Here to tell us more about
Dear Jet airways Representetive,
Can your team can help me on this?
against this refund of 632/- I personally went to your airport counter they are telling me that this will be refund by yatra.com. and yatra.com is saying this 632/- will refund by jet airways.
Please clearify? Its a 1 month for refund.
Dilip Rao
09158457294
& On Sun, 9/1, contact_rdilip wrote:
From: contact_rdilip
Subject: RE:'yatra=005-666-980' FW: How to get refund voucher incash
To: support@yatraonline.com
Date: Sunday, 9 January, 11:22 AM
Dear,
Please see the attached scaned copy of air ticket 1st page for your resheduled ticket details. and refund voucher copy for clear visibility of amount refund. Amount refund is 632.00 only.
But I realy fed up with your team. You need me to go air port and stamp the previous ticket and again mail to you. and you will take another 15-20 days to refund my money worth rs. 632 only.
Instead of doing fever to you I think it is better for me to go in consumer court.
Dilip Rao
09158457294
& On Sat, 8/1, support@yatraonline.com wrote:
From: support@yatraonline.com
Subject: RE:'yatra=005-666-980' FW: How to get refund voucher incash
To: contact_rdilip@yahoo.co.in
Date: Saturday, 8 January, 5:07 PM
Dear Mr. Rao,
Greetings from yatra.com.
This mail is with reference to your mail below for reference number: 08121020459.
We have confirmed from the airline that the booking was rescheduled so the tickets were exchanged; kindly provide us the new ticket number and the PNR number which you got after rescheduling the flight; so that we can assist you accordingly. Moreover the voucher is not clear and the refund amount is not clearly mentioned kindly send us the endrosed ticked of the old booking duely stamped by the airline mentioning the amount to be refunded.
Best Regards,
Yatra Team
B - 21 | Infocity | Sector-34 | Gurgaon | 122001 | India
Phone: 91 987 1800 800 | 7 Fax: 0124-3040779 |
Dear Customer, we would like your feedback on your experience with Yatra.com. Click Here to tell us more about this interaction.
Company: Jet Airways
Country: India
State: Maharashtra
City: Mumbai City