Jetlite airlines
Cheating-Amount Charged More than MRP

Hi,

This to bring to your notice that i was travelling from Bangalore to Delhi on 1st April'10 thru Jetlite flight and i was charged Rs. 50 for Delmote juice can which was bearing a MRP of Rs.40 only. I was forced to pay Rs. 50 as per the menu card (more than the MRP of the product) though i tried to to explain to the cabin crew that if you are charging Rs. 50 than you should give me a product of the same MRP but i was denied upfront.

I submitted a written complain to which i recd a reply through email on 20th April'10 (after 20 days) that they were correct in charging Rs.50 for Delmonte juice saying that i was charged correctly as per menu. When i provide them the information that charging more than MRP is illegal they are now saying that all the products on Jetlite has been made MRP comliant but are not accepting that i was charged more. I am being forced to take a legal action against them.

Sharad Sharma

Company: Jetlite airlines
Country: India

  <     >