Jetlite airline
Non refund of tikets

Dear Sir,

It is more than three months that my refund of the below mentioned case has not been processed. dont know why the

jetlite airline is unnecessary harassing me now i feel tht to move towards court to claim for refund along with intrest and compensation for mental harassment. as the airline staff is not responding over the matter concern.

Thanks and Regards

Sunil

Dear Sir,

It is more than two months that my refund of the below mentioned case has not been processed. Could anybody pls help by informing me how much more time will be taken for doing the needful.

Thanks and Regards

Sunil

Forwarded message &&&-

From: Sunil Mishra

Date: May 15 7:18 PM

Subject: Re: Rgeret-Mr Mishra

To: Anupma

Dear Anupama,

I understand your position and in that case, may I request you to atleast process the refund of taxes and surcharge to me.

Regards

Sunil

On 5/15/08, Anupma wrote:

Dear Mr Mishra

Greetings from JetLite!

We would like to clarify you that we do not have any access to Web booking. When somebody visits our website and tries to make a booking and confirm the booking then only the booking engine accepts this. We regret we will not be able to help you in this.

Thanks and regards

Anupama Mahajan

JetLite

&--Original Message&--

From: Sunil Mishra [mailto: skm2020@gmail.com]

Sent: Wednesday, May 14 5:30 PM

To: feedback@jetlite.com

Subject: Fwd: Your JetLite Tickets

Dear Jetlite Team,

It is very strange and shocking to notice that I booked two tickets by Flt no. 121 from Delhi to Ahmedabad for 15 May through online process by using my credit card but I received the ticket bearing the below details from Coimbatore to Bangalore.

I called up the customercare for rectification and issue of correct ticket but Mr. Harish Sharma, the customer care executive advised to write to you at above mail id and get a new booking done for my desired sector which I got done through him by paying again with PNR No.: H09P0 on Flt 121.

I therefore request you to credit the full amount of ticket to the credit card used for booking.

Regards

Sunil Mishra

&&&- Forwarded message &&&-

From: JetLite

Date: Wed, May 14 at 3:59 PM

Subject: Your JetLite Tickets

To: skm2020@gmail.com

Dear Flier,

Thank you for using our Online Booking Service.

Your Booking Reference Number: HKXEP

Your E-Ticket Number: 7052402531780, 7052402531781

Please find attached your JetLite e-ticket and Terms & Conditions in a PDF format. At the time of travel, kindly note that you will be required to carry a printout of your e-ticket along with a valid photo identification as mentioned in your itinerary.

We thank you once again for choosing to travel on JetLite.

For any clarifications please call our round the clock helpline 1800223020 / 30302020.

Looking forward to having you on board!

Sincerely

JetLite Team

Company: Jetlite airline
Country: India

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